EXISTING CUSTOMER FEE DISCLOSURE

This is our most up to date fee schedule.

Fees not included on this disclosure are prohibited.

Fees table below updated on 06/10/2024

   FEE AMOUNT
Renters need landlord/owner as co-applicant  
Permit/Inspection Charge $65.00
Labor Rate (Business hours)*1 hour minimum $125.00
Labor Rate (After-hours)* minimum $150.00
Trip Charge – Service $75.00
Leak Test/Start up Fee (relight) $50.00
Gas Safety Check $50.00
Special Trip Charge – Delivery $150.00
After-Hours* Deliver Charge $185.00
After-Hours* Special Trip Charge – Service $150.00
Meter Read Fee – outside of regular schedule $50.00
Tank Rental Fee – If in the previous 12 months you haven’t used, in gallons of propane, at least the water volume of the tank(s) you may be subject to a tank rental fee.  
Tanks for generators must be purchased by customer.  
Finance Charge – 1.5% per month or maximum allowed by law.  
Insufficient Funds Fee $35.00
Equipment Reconnection  Charge 1 hour minimum $125.00
Early/Service Termination Fee(customer 12 months or less) $250.00
Pump Out/Restocking Charge (customer 12 months or less) 1 hour minimum $125.00

*Our business hours are Monday through Friday 8:00 am – 4:00 pm.
All hours outside of our normal business hours will be billed at the After-Hours rate.
This includes weekends and holidays.

Advice on propane is available on the Vermont Attorney General’s consumer website at www.uvm.edu/consumer under Heating Fuels.

Contact us at

802-644-5500

 Physical Address: 6 Putnam Memorial, Cambridge, Vermont | Mailing: P.O. Box 183, Cambridge, VT 05444 | admin@onsitepropane.com

Proudly serving Vermonters in these towns: Alburg | Bakersfield | Belvidere | Berkshire | Bolton | Cambridge | Colchester | Eden | Elmore | Enosburg | Essex | Fairfax | Fairfield | Fletcher | Franklin | Georgia | Grand Isle | Highgate | Hinesburg | Huntington | Hyde Park | Jeffersonville | Jericho | Johnson | Lowell | Milton | Montgomery | Morrisville | North Hero | North Hyde Park | Richford | Richmond | Sheldon | South Hero | St. Albans | St. George | Stowe | Swanton | Underhill | Waterbury | Waterville | Westford | Williston